Enquiry Form

If you have a general enquiry, please complete the below contact form and a member of the team will endeavour to contact you as soon as possible . Our office hours are Monday to Friday, 8am-5pm.

Smell Gas?

Call 0800 111 999

Power Cut?

Call 0800 032 6990

Customer Type*

Smell Gas? Don’t complete the form call 0800 111 999

Power Cut? Don’t complete the form call 0800 032 6990

Did you know you can use our SureConnect Portal for EV connections? Click here to start

Add your customer type*

My Enquiry is About:*

Did you know you can use our online form to join our Priority Services Register? Click here to sign up.

If you have a claim reference then click here

If known please enter your MPAN number. This is 13 digits long and starts with a 24 or 27

My Enquiry is About:*

Did you know you can use our online form to join our Priority Services Register? Click here to sign up.

Find My Supplier

If known please enter your MPRN number. This is 10 digits long and starts with a 7 and can be found on your energy bill.

Company Name

My Enquiry is About:

Enquiry About (other)*

Are you a PSR (Priority Services Register) Customer?

YesNo

For further information or to register click here

Tell us about your query*

Please give details about your complaint*

Please share your feedback*

Please provide details about your enquiry here

Please upload any supporting information

Title*

First Name*

Surname*

Telephone Number*

Email Address*

Address 1*

Address 2

Town*

County*

Postcode*

Please provide details about your enquiry here*

Please upload any supporting information

Would you prefer to be contacted by

PhoneEmail

Enquiry Form

Smell Gas?

Power Cut?

Emergencies

Smell gas?

Power cut?