Head Office Address

Our opening hours are from 8.00am every weekday.

Synergy House
Woolpit Business Park
Bury St Edmunds
IP30 9UP

Tel: 01359 240363
Fax: 01359 243377

Email: info@gtc-uk.co.uk.

For directions and a map, please click here.

Map icon for our head office

Scotland Office Address

Unit 2.1,
Western Campus
Strathclyde Business Park

Tel: 01698 622900

Comments and Complaints - Customer Services

At GTC, we are committed to providing you with excellent customer service and we encourage receiving feedback so we may ensure we are making our customers happy. 

If you have any comments or complaints about our service, please contact our Customer Services Team:-

For full details of our complaint process, including how to escalate your complaint, please see our Complaint Handling and Dispute Resolution Code of Practice.

Sales Enquiries

To discuss your utility infrastructure solution needs and obtain a quotation, please contact

Tel: 01359 240154
Fax: 01359 244398
Email: sales@gtc-uk.co.uk

Site Installation

To book in work on your developments, please contact

Tel: 0845 6022498
Fax: 0845 6022499
Email: gtcworks@gtc-uk.co.uk

Utility Contractor

To discuss your asset adoption queries, please contact

Tel: 01359 240363
Fax: 01359 243377
Email: uips@gtc-uk.co.uk

Human Resources

For job vacancies at GTC or to submit your CV, please contact

Tel: 01359 302442
Fax: 01359 243377
Email: hr@gtc-uk.co.uk

Finance - Invoice Queries

For any queries regarding invoices or billing, pleaase contact the credit control department

Tel: 01359 308144
Email: credit.control@gtc-uk.co.uk

Plant Enquiry

For details of plant managed by GTC, please see GTC Plant Enquiry. For issues regarding previously registered enquiries, please contact.

Tel: 01359 243376
Email: plantenquiries@gtc-uk.co.uk

Customer Services

If you are an Energy Supplier or a Householder on a GTC network, please contact

Tel: 01359 302255
Fax: 01359 241669
Email: customerservices@gtc-uk.co.uk

Electricity Generation

If you are incorporating sustainable and renewable solutions onto a GTC network, please email: embedded.generation@gtc-uk.co.uk

Company Information

GTC Infrastructure Limited (GTC) is a company registered in Guernsey, Channel Islands, registered number 29431. VAT registered number 688 8971 40

GTC Vendors Purchase Orders

For information on GTC Vendors Purchase Orders process, please click here.

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